Returns & Exchanges

At Boowan Nicole, we want you to be completely satisfied with your purchase for your home; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization Number.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.